terms, conditions
& policies
By placing an order for any of our services, you acknowledge that you have read and accepted our Terms and Conditions. It is your responsibility to review them thoroughly.
psychic service t&c’S
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By ordering services through Bad Luv Events, you acknowledge and understand that Bad Luv Events bears no responsibility for the delivery or creation of your order. We function solely as a booking agency for our psychics, Violet and Jake.
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Last Updated: August 24, 2023
Welcome to Bad Luv Events Psychics + The Crow and Cauldron! At Bad Luv Events Psychics + The Crow and Cauldron, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, mobile applications, products, and services.
By accessing or using Bad Luv Events Psychics + The Crow and Cauldron's services, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services.
1. Information We Collect - We collect and process the following types of information:
- Personal Information: When you sign up for an account, make a purchase, or interact with our services, we may collect personal information such as your name, email address, postal address, phone number, and payment information.
- Usage Data: We automatically collect information about your interactions with our website and services, such as your IP address, browser type, device type, operating system, pages visited, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to gather information about your activities on our website and to enhance your experience. You can control the use of cookies through your browser settings.
2. How We Use Your Information
- To Provide Services: We use your personal information to create and manage your account, process orders, and provide customer support.
- To Improve Services: We analyze usage data to enhance and personalise your experience, develop new features, and improve the quality of our services.
- Marketing and Communications: With your consent, we may send you promotional materials and updates about our products and services. You can opt out of these communications at any time.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.
3. How We Share Your Information
- Service Providers: We may share your information with trusted service providers who help us operate and improve our services, including payment processors, shipping companies, and marketing partners.
- Legal Compliance: We may share your information to comply with applicable laws, regulations, or legal processes, or in response to valid requests from law enforcement authorities.
- Business Transactions: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.
4. Security of Your Information
- We implement reasonable security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Your Choices
- You have certain rights regarding your personal information, including the right to access, correct, delete, or limit the use of your data. You can exercise these rights by contacting us using the contact information provided below.
6. Changes to this Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with the "Last Updated" date.
7. Contact Us
- If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
- Bad Luv Events Psychics + The Crow and Cauldron
- Email: badluvevents@hotmail.com
- Phone: 0439 705 286
We take your privacy seriously and will make every effort to address your concerns promptly.
By using Bad Luv Events Psychics + The Crow and Cauldron's services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.
Thank you for choosing Bad Luv Events Psychics + The Crow and Cauldron.
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A 50% deposit fee of the full payment must be paid upfront if you are not using Afterpay. Afterpay options are available in person and when ordering via Bad Luv Events.
Non-Refundable Deposits: Deposit fees are non-refundable unless otherwise agreed upon by the psychic, based on considerations of fairness to the client.
Rescheduling: We do not offer refunds. Instead, we will reschedule your booking to a more suitable time.
Refunds: Refunds are only given when absolutely necessary. We reserve the right to reject a refund and offer a service reschedule instead. Please be 100% certain of your reading/service purchase before confirming your order.
Please ensure you understand and accept this policy when placing your order.
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Cancellation Policy for Bad Luv Events Psychics + The Crow and Cauldron - Last Updated: August 24, 2023
At Bad Luv Events Psychics + The Crow and Cauldron, we strive to provide quality psychic and spiritual services to our clients. To ensure that our services run smoothly and our practitioners can accommodate as many clients as possible, we have implemented a cancellation policy.
Please read and understand this policy before scheduling a service with us.
1. Cancellation Timeframe
- Clients may cancel their scheduled psychic or spiritual service up to 48 hours before the scheduled appointment time without incurring any cancellation fees.
2. Cancellation Fees
- If a client cancels their scheduled service within 48 hours of the appointment time, a cancellation fee may be charged. The cancellation fee will be deducted from any pre-paid fees or may be billed to the client separately. The specific cancellation fee amount will be communicated at the time of booking. Failure to show up for the appointment without prior notice will automatically mean that you have submitted your payment and agree to no refund.
3. How to Cancel
- Clients can cancel their appointments by contacting Bad Luv Events Psychics + The Crow and Cauldron through the following methods:
- Email: gypsycauldron@gmail.com
- Phone: 0422 057 507
- Clients are encouraged to cancel as early as possible if they cannot make the scheduled appointment. This allows us to accommodate other clients who may be waiting for services.
4. Refunds
- Cancellation fees collected in accordance with this policy are non-refundable. However, in certain cases, Bad Luv Events Psychics + The Crow and Cauldron may consider refund requests on a case-by-case basis, such as in cases of extreme emergencies or extenuating circumstances.
5. Rescheduling
- Clients who wish to reschedule their appointments rather than cancel may do so within the cancellation window (48 hours before the appointment) without incurring any cancellation fees. Rescheduling outside of this window may be treated as a cancellation, and the cancellation policy will apply.
6. Practitioner Cancellations
- In the rare event that a practitioner needs to cancel a scheduled appointment, Bad Luv Events Psychics + The Crow and Cauldron will make every effort to reschedule the service at a convenient time for the client or provide a refund if rescheduling is not possible.
7. Changes to this Cancellation Policy
- Bad Luv Events Psychics + The Crow and Cauldron may update this Cancellation Policy from time to time to reflect changes in our services or for other operational reasons. We will post the revised policy on our website with the "Last Updated" date.
8. Contact Us
- If you have any questions or concerns regarding this Cancellation Policy, please contact us at:
- Bad Luv Events Psychics + The Crow and Cauldron
- Email: badluvevents@hotmail.com
- Phone: 0439 705 286
Thank you for choosing Bad Luv Events Psychics + The Crow and Cauldron for your psychic and spiritual services. We appreciate your understanding and cooperation with our cancellation policy, which helps us provide the best service to all our clients.
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Last Updated: August 24, 2023
At Bad Luv Events Psychics + The Crow and Cauldron, we value a respectful and positive environment for all users of our platform. To maintain the integrity of our community and ensure that our services are used responsibly and ethically, we have established the following Posting and Conduct Restrictions.
By using our platform, you agree to abide by these rules and guidelines.
1. Respect for Others
- No Harassment or Bullying: Do not engage in any form of harassment, bullying, or intimidation towards other users, including our psychics, advisors, and fellow clients.
- No Hate Speech: Do not use our platform to promote hate speech, discrimination, or content that incites violence or harm towards individuals or groups based on race, religion, ethnicity, gender, or any other protected characteristic.
- Privacy and Confidentiality: Respect the privacy and confidentiality of others. Do not disclose or share personal information, readings, or any other confidential information obtained through our services without explicit consent.
2. Responsible Use
- No Misrepresentation: Do not misrepresent your identity, qualifications, or intentions when using our platform. Be honest and transparent in your interactions.
- No Unauthorized Commercial Activity: Do not use our platform for commercial purposes, including advertising or promoting products or services without prior authorization.
- Compliance with Laws: Ensure that your use of our platform complies with all applicable laws and regulations in your jurisdiction.
3. Appropriate Content
- No Harmful Content: Do not share or promote content that is harmful, offensive, obscene, defamatory, or illegal.
- No Infringement: Do not post content that violates the intellectual property rights of others, including copyright, trademarks, or patents.
4. Reporting Violations
- If you come across any violations of these Posting and Conduct Restrictions, or if you believe that another user is engaging in inappropriate or harmful behaviour, please report it to us immediately. We take these reports seriously and will take appropriate actions to address the issue.
5. Consequences of Violation
- Failure to comply with these Posting and Conduct Restrictions may result in the suspension or termination/banning of your access to Bad Luv Events Psychics + The Crow and Cauldron's platform. We reserve the right to take legal action if necessary.
6. Changes to this Policy
- Bad Luv Events Psychics + The Crow and Cauldron may update these Posting and Conduct Restrictions from time to time to reflect changes in our services, legal requirements, or other operational reasons. We will post the revised policy on our website with the "Last Updated" date.
7. Contact Us
- If you have any questions or concerns regarding these Posting and Conduct Restrictions, please contact us at:
- Bad Luv Events Psychics + The Crow and Cauldron
- Email: badluvevents@hotmail.com
- Phone: 0439 705 286
Thank you for being a part of the Bad Luv Events Psychics + The Crow and Cauldron community. Your adherence to these restrictions helps us maintain a respectful and positive environment for all users.
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Last Updated: August 24, 2023
Bad Luv Events Psychics + The Crow and Cauldron is dedicated to providing quality psychic and spiritual services while maintaining ethical standards and the well-being of our clients. To ensure a safe and appropriate environment for our services, we have established an age restriction policy. Please read this policy carefully before accessing our services.
1. Minimum Age Requirement
- To use Bad Luv Events Psychics + The Crow and Cauldron's psychic and spiritual services, you must be at least 16 years old. We do not provide our services to individuals under the age of 16.
2. Reason for the Age Restriction
- Our psychic and spiritual services may involve discussions and content that are intended for a mature audience. We believe that individuals who are 16 years and older are better equipped to make informed decisions about their participation in such services and can better understand the potential implications and responsibilities associated with them.
3. Verification of Age
- We may, at our discretion, request proof of age to verify your eligibility to access our services. This may include providing a copy of a government-issued ID, such as a driver's licence, school ID, or passport. Failure to provide proof of age when requested may result in the suspension or termination of your access to our services.
4. Parental or Guardian Consent
- If you are under 16 years of age and wish to access our services, you must do so with the explicit consent and supervision of a parent or legal guardian. In such cases, the parent or guardian is responsible for monitoring and guiding the minor's participation in our services and ensuring that they understand the content and its potential impact.
5. Reporting Underage Users
- If you believe that a minor is accessing our services without the appropriate consent or supervision, please contact us immediately to report the situation. We take this matter seriously and will take appropriate actions to address it.
6. Changes to this Age Restriction Policy
- We may update this Age Restriction Policy from time to time to reflect changes in our services, legal requirements, or other operational reasons. We will post the revised policy on our website with the "Last Updated" date.
7. Contact Us
- If you have any questions or concerns regarding this Age Restriction Policy or need to report a violation, please contact us at:
- Bad Luv Events Psychics + The Crow and Cauldron
- Email: badluvevents@hotmail.com
- Phone: 0439 705 286
By accessing Bad Luv Events Psychics + The Crow and Cauldron's psychic and spiritual services, you acknowledge that you have read and understood this Age Restriction Policy and agree to abide by its terms and conditions. Failure to comply with this policy may result in the suspension or termination of your access to our services.
Thank you for choosing Bad Luv Events Psychics + The Crow and Cauldron for your psychic and spiritual needs.
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Last Updated: August 24, 2023
Bad Luv Events Psychics + The Crow and Cauldron is dedicated to providing psychic and spiritual services that promote positivity, personal growth, and well-being. To ensure that our services are used in a responsible and ethical manner, we have established a use restriction policy. Please carefully review this policy before accessing or using our psychic and spiritual services.
1. Acceptance of Terms
- By accessing or using Bad Luv Events Psychics + The Crow and Cauldron's psychic and spiritual services, you agree to comply with this Use Restriction Policy and all other applicable terms and policies. If you do not agree with these terms, please refrain from using our services.
2. Responsible Use
- You are expected to use our psychic and spiritual services responsibly, ethically, and within the bounds of the law. This includes, but is not limited to:
- Respect for Others: Treat our psychics, spiritual advisors, and fellow users with respect and courtesy. Do not engage in any form of harassment, bullying, or discrimination.
- Privacy and Confidentiality: Respect the privacy and confidentiality of others. Do not disclose or share personal information, readings, or any other confidential information obtained through our services without explicit consent.
- Legality: Ensure that your use of our services complies with all applicable laws and regulations in your jurisdiction.
- Intention: Use our services with a genuine and positive intention. Do not misuse the services for fraudulent, harmful, or deceptive purposes.
3. Prohibited Activities
- The following activities are strictly prohibited when using our psychic and spiritual services:
- Harassment: Do not engage in any form of harassment, threats, or intimidation towards our psychics, advisors, or other users.
- Fraud and Deception: Do not engage in fraudulent or deceptive practices, including misrepresenting your identity or intentions.
- Harmful Content: Do not share or promote content that is harmful, offensive, obscene, or illegal.
- Unauthorised Access: Do not attempt to gain unauthorised access to our systems or accounts.
- Commercial Use: Do not use our services for commercial purposes, including advertising or promoting products or services without prior authorisation.
4. Reporting Violations
- If you believe that another user has violated this Use Restriction Policy or engaged in any prohibited activities, please report the violation to us immediately. We take these reports seriously and will take appropriate actions to address the issue.
5. Consequences of Violation
- Failure to comply with this Use Restriction Policy may result in the suspension or termination of your access to Bad Luv Events Psychics + The Crow and Cauldron's psychic and spiritual services. We reserve the right to take legal action if necessary.
6. Changes to this Use Restriction Policy
- We may update this Use Restriction Policy from time to time to reflect changes in our services, legal requirements, or other operational reasons. We will post the revised policy on our website with the "Last Updated" date.
7. Contact Us
- If you have any questions or concerns regarding this Use Restriction Policy or need to report a violation, please contact us at:
- Bad Luv Events Psychics + The Crow and Cauldron
- Email: badluvevents@hotmail.com
- Phone: 0439 705 286
Thank you for choosing Bad Luv Events Psychics + The Crow and Cauldron for your psychic and spiritual needs. We appreciate your cooperation in ensuring a positive and respectful environment for all users.
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Last Updated: August 24, 2023
Bad Luv Events Psychics + The Crow and Cauldron provides a platform for accessing a variety of online content, including articles, blog posts, videos, and other informational materials related to psychic and spiritual topics.
While we strive to offer accurate and valuable content, it's important to understand and acknowledge the following content disclaimer:
1. Informational/Entertainment Purposes Only
- All content provided on the Bad Luv Events Psychics + The Crow and Cauldron platform is intended for informational, entertainment, and educational purposes only. The content is not meant to replace professional advice, diagnosis, or treatment. Always consult with qualified professionals for specific concerns or issues.
2. Accuracy and Reliability
- We make every effort to ensure the accuracy and reliability of the content published on our platform. However, psychic and spiritual topics often involve subjective experiences and interpretations. Information provided may vary in accuracy and effectiveness based on individual perspectives and beliefs.
3. No Endorsement or Guarantee
- Bad Luv Events Psychics + The Crow and Cauldron does not endorse or guarantee the effectiveness, accuracy, or safety of any content, services, or products mentioned on our platform, including those provided by third-party practitioners, advisors, or contributors. Users are encouraged to use their discretion and conduct independent research when making decisions based on the content they encounter.
4. Personal Responsibility
- Users of the Bad Luv Events Psychics + The Crow and Cauldron platform are responsible for their own choices, actions, and interpretations of the content provided. We encourage users to consult with qualified professionals, such as healthcare providers, counsellors, or experts in relevant fields, when seeking personalised advice or guidance.
5. No Liability
- Bad Luv Events Psychics + The Crow and Cauldron and its affiliates, contributors, and practitioners shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the use or reliance on any content or services accessed through our platform. This includes but is not limited to psychic readings, spiritual guidance, or any other content or services provided by third parties.
6. External Links
- Our platform may contain links to external websites or resources. Bad Luv Events Psychics + The Crow and Cauldron is not responsible for the content, practices, or policies of these external sites. Users should review the terms and privacy policies of such websites independently.
7. Changes to this Disclaimer
- Bad Luv Events Psychics + The Crow and Cauldron may update this Online Content Disclaimer from time to time to reflect changes in our services, legal requirements, or other operational reasons. We will post the revised disclaimer on our website with the "Last Updated" date.
8. Contact Us
- If you have any questions or concerns regarding this Online Content Disclaimer, please contact us at:
- Bad Luv Events Psychics + The Crow and Cauldron
- Email: badluvevents@hotmail.com
- Phone: 0439 705 286
By using the Bad Luv Events Psychics + The Crow and Cauldron platform, you acknowledge that you have read and understood this disclaimer and agree to its terms and conditions.
Your use of our platform is subject to this disclaimer and all other applicable terms and policies.
Thank you for choosing Bad Luv Events Psychics + The Crow and Cauldron for your psychic and spiritual journey.
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At Bad Luv Events, we value your feedback and take complaints seriously. If you have a concern, complaint, or issue related to our services or any aspect of our platform, we encourage you to follow these steps to submit your complaint. Your feedback helps us improve and provide a better experience for all users.
1. Contact Customer Support
- The first step in submitting a complaint is to contact our Customer Support team. You can reach them through one of the following methods:
- Email: badluvevents@hotmail.com
- Online Contact Form: You may find an online contact form on our website where you can submit your complaints. If used, please provide all necessary details and be as specific as possible regarding your concern.
2. Provide Detailed Information
- When submitting your complaint, it's important to provide as much detail as possible. Include the following information:
- Your Name: Please provide your full name or the name associated with your booking.
- Contact Information: Ensure that your contact information is accurate and up-to-date so that our team can reach out to you.
- Nature of Complaint: Describe the nature of your complaint clearly and concisely. Include any relevant dates, times, order numbers, or other details that can help us understand your concern.
- Attachments: If you have any supporting documents or evidence related to your complaint, consider attaching them to your message and sending them through to our email address (badluvevents@hotmail.com). This can include screenshots, emails, or any other relevant files.
3. Be Respectful and Professional
- While we understand that complaints can be frustrating, it's essential to maintain a respectful and professional tone when communicating with our Customer Support team. This will help facilitate a smoother resolution process.
4. Wait for a Response
- After submitting your complaint, our Customer Support team will review your case and investigate the issue. You will typically receive an acknowledgment of your complaint within a reasonable timeframe, along with an estimated resolution time if applicable.
5. Follow Up
- If you do not receive a response within the expected timeframe or have further questions or concerns, don't hesitate to follow up with our Customer Support team. You can inquire about the status of your complaint and seek updates on its resolution.
6. Review Policies
- Lastly, familiarise yourself with Bad Luv Events Psychics + The Crow and Cauldron's policies, including our Terms of Service, Privacy Policy, and any other applicable policies. This will help you understand your rights and responsibilities as a user of our platform.
We appreciate your feedback and your efforts to help us maintain a safe and enjoyable environment for all users. Thank you for choosing Bad Luv Events Psychics + The Crow and Cauldron, and we are committed to addressing your concerns promptly and effectively.
Contact Us
- Bad Luv Events Psychics + The Crow and Cauldron
- Email: badluvevents@hotmail.com
- Phone: 0439 705 286
psychic service FAQ's
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Our psychics do not provide over-the-phone readings as part of our services.
Instead, we offer the option of an in-store consultation or a virtual meeting via Zoom.
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Yes, we have products that you may purchase via our associate's at The Crow and Cauldron.
Violet can offer custom product orders tailored to your specific needs and preferences in regards to crystal/herbal/spell jar/product packages.
These custom orders may be delivered to you at an extra cost, picked up from the Crow and Cauldron store, or delivered at an added cost.For more information and to discuss your custom order requirements/to see if your request can be made, please don't hesitate to reach out to us through to organise direct contact.
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Our psychics are open to accommodating out-of-hour services upon request. Please feel free to get in touch with us to discuss your specific requirements, and we'll do our best to accommodate your request.
We understand that sometimes, personalised assistance is needed outside of regular hours, and we are committed to providing flexibility and support to meet your unique needs.
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15-minute sessions are designed for one or two specific questions in a tarot/psychic reading. Please focus your inquiries on precise issues rather than general questions like "what does my year look like."
This service aims to provide clarity and ease anxiety during challenging times. Note that each 15-minute reading is limited to once per day. If you book two readings for the same day, please be aware that one will be rescheduled for a different day.
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Certainly! Express or standard shipping options are your provided options.
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Currently, international shipping is not offered.
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As the primary shipping provider is Australia Post, we kindly request that you retain all shipping information updates and codes to assist them in addressing any potential package issues. For further details, please visit this link: https://auspost.com.au/receiving/delayed-lost-or-damaged-items/compensation?fm=search-organic:lost:1 . Please note that The Crow & Cauldron or Bad Luv Events cannot be held responsible for packages that are lost or stolen.
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Absolutely! You have the option to arrange a pickup at The Crow & Cauldron during shop hours.
Alternatively, you are welcome to coordinate your own courier service.
Please keep in mind that your order should be fully paid for before scheduling a pickup.
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Once an item has been dispatched, it is not possible to alter the delivery address for parcels. It is essential to ensure that you have accurately entered the delivery address during the checkout process.
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Certainly! We provide options for both Standard shipping and Express Post. and entering the consignment number.
Alternatively, if you have any inquiries about your parcel, you can reach out to Australia Post at 13 13 18. Be sure to provide your Express Post tracking number when speaking to a customer service representative.
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If, by any chance, you are dissatisfied with your retail order, we kindly request that you reach out via email within 14 days of receiving your order to describe the issue. Should an exchange not prove feasible, a refund can be processed, provided the items remain undamaged and in their original packaging. Please note that the cost of return postage will be the responsibility of the buyer.
Regarding custom orders, refunds are not applicable due to their nature as specially tailored items to your specifications. However, we are committed to making reasonable efforts to address any issues that may arise after the handover of custom orders.
COOKIE service t&c’S
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By ordering through Bad Luv Events, you acknowledge and understand that Bad Luv Events bears no responsibility for the creation of your order. We function solely as a booking agency for Sugar Bows Co.
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Product Details
- Products: Our sugar cookies are made using Fondtastic Vanilla Fondant and Colour Mill colours. Please refer to the ingredient lists from these brands if you have concerns about specific ingredients.
- Ingredients: Our products are not vegan, containing butter and eggs. Chocolate chip cookies do not contain eggs. All products are made in a kitchen that may contain any and all allergens.
- Storage: Do not store cookies in the fridge. Store them in a cool, dry place.
- Shelf Life: Cookies will keep for months; therefore, ordering well in advance is recommended. Best before dates will be on individual labels.
- Labelling: Ingredients will be listed on individual labels. You are welcome to check the ingredients with us prior to purchase.
Ordering
- Minimum Order: A minimum order of 10 cookies per order is required.
- Notice Period: A minimum of one week's notice is required for all orders. We reserve the right to reject orders that are not placed within this time frame.
- Order Levels: Cookie orders are set out in levels (1-2-3) for pricing and design as per our displayed pricing. We offer limited colour options to ensure easy ordering at affordable agreed-upon rates.
- Custom Orders: Custom orders are welcome but may incur additional costs. Please enquire for a quote. Custom logo designs also incur additional fees.
- Deposit: A 50% deposit fee is required when the order is placed. The full payment must be made two days prior to the order pick-up or delivery date.
Sales and Responsibilities
- Third-Party Involvement: Bad Luv Events takes no responsibility for any part of the sale. All sales will be confirmed and made by Sugar Bows Co. Bad Luv Events will simply book the order and pass forward messages if needed.
Collection and Delivery
- Pick-Up Locations: Pick-up is available in Edmondson Park, NSW. You may also collect your order from the same location as the prop hire (Eagle Vale, NSW) if you are hiring props.
- Delivery Services: Sugar Bows Co. does not offer regular delivery services. However, if you require delivery, Bad Luv Events staff may assist for a fee of $30 within the Western Sydney/South Western Sydney area. Please note, we do not deliver to North Sydney/Sydney CBD. You are welcome to check with us regarding specific delivery areas.
Additional Information
- Order Confirmation: By placing an order, you confirm that you have read and accepted these terms and conditions.
- Liability: Sugar Bows Co. is not liable for any issues arising from allergen exposure or misuse of products. It is the customer's responsibility to ensure the suitability of the products for their needs.
- Payment: A 50% deposit fee is required at the time of order placement. The full payment must be made two days prior to the order pick-up or delivery date. Orders will not be made/processed until full payment is received.
Please read and understand these terms and conditions before placing an order. By placing an order, you acknowledge that you have read, understood, and accepted these conditions.
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At Sugar Bows Co., we do not offer refunds or exchanges. Please ensure you are 100% certain when placing your order.
- Deposit Fee: We do not offer refunds or exchanges for the deposit fee.
- Final Payment: We do not offer refunds or exchanges for the final payment.
- Final Product: We do not offer refunds or exchanges for the final product.
By placing an order, you acknowledge and accept this policy.
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Bad Luv Events Psychics + Sugar Bows Co. may update this Online Content Disclaimer from time to time to reflect changes in our services, legal requirements, or other operational reasons. We will post the revised disclaimer on our website with the "Last Updated" date.
bad luv policies
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By ordering and securing your order, you automatically agree to all of the policies described.
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1. Introduction:
Bad Luv Events provides a range of spiritual tools as part of our event prop hire service. These tools, including tarot cards, pendulum plates, and crystals, are intended for decorative purposes and entertainment only. It is important to understand and adhere to the following policies regarding the use of these spiritual tools. This policy goes towards ANY spiritual tool used at an event.2. Purpose of Spiritual Tools:
The spiritual tools offered by Bad Luv Events are designed for aesthetic enhancement and thematic consistency at events. While they may carry symbolic significance for some individuals, they are primarily intended for entertainment purposes and should not be considered as substitutes for professional spiritual or therapeutic services.3. Usage Guidelines:
Clients and guests are welcome to interact with the spiritual tools provided by Bad Luv Events during events. However, it is essential to treat these items with respect and handle them carefully to prevent damage or misuse. Misuse of spiritual tools, including rough handling or intentional damage, may result in additional charges or refusal of service. Please let Bad Luv Events staff know if you think someone may have used items for a reading for cleansing matters
4. Educational Information:Bad Luv Events may provide informational materials or brief tutorials on the use of spiritual tools for interested clients and guests. It is essential to understand that any information provided is for entertainment and safety purposes only and should not be construed as professional advice or guidance. All informational pieces will be checked by a psychic/someone in the field of spirituality.
5. Cleansing and Preparation:Prior to each event, all spiritual tools provided by Bad Luv Events are cleansed and prepared for use. This process is undertaken to ensure the integrity and positive energy of the items. Clients and guests are encouraged to engage with the spiritual tools in a respectful manner and appreciate the symbolism they represent.
6. Respect for Beliefs:
Bad Luv Events respects the diverse beliefs and backgrounds of our clients and guests. While the spiritual tools we offer may hold significance for some individuals, we acknowledge that beliefs vary widely and encourage mutual respect and understanding among attendees.
7. Personal Interpretation:
The interpretation of spiritual tools, such as tarot cards or pendulum readings, is subjective and open to personal interpretation. Bad Luv Events does not endorse or promote any specific interpretation of these tools and encourages clients and guests to approach them with an open mind and a sense of curiosity.
8. Limitations of Spiritual Tools:
It is important to recognise that spiritual tools are not substitutes for professional advice, therapy, or medical treatment. Any insights or messages obtained through the use of these tools should be viewed as entertainment and not relied upon for making significant life decisions or addressing serious issues.
9. Supervision and Assistance:
Bad Luv Events may provide limited supervision or assistance with the use of spiritual tools during events IF they are comfortable with doing so and all parties consent. However, clients and guests are ultimately responsible for their interactions with these items and should exercise caution and discretion when using them.10. Acknowledgement of Risks:
By engaging with the spiritual tools provided by Bad Luv Events, clients and guests acknowledge and accept any associated risks involved. Bad Luv Events will not be held liable for any experiences, interpretations, or outcomes resulting from the use of these tools.11. Closure and Caution:
After handling or using spiritual tools, it is important to say goodbye and close the session. Never welcome a spirit into your life or ask for them to follow or come with you. Such actions may lead to unintended consequences and are strongly discouraged. For more information, please refer to our Seance Policies.
12. Consent Requirement:
The use of spiritual tools at Bad Luv Events requires the consent of all participants involved. Clients and guests should only engage with these tools if they feel comfortable doing so. It is important to respect the boundaries and preferences of others regarding the use of spiritual tools.
13. Policy Updates:
These Spiritual Tools Policies may be updated or revised by Bad Luv Events at any time without prior notice. It is the responsibility of clients and guests to familiarise themselves with the latest policies and guidelines regarding the use of spiritual tools at our events.These policies are established to ensure a positive and respectful environment for all attendees and to maintain the integrity of our event services. We appreciate your cooperation and understanding in adhering to these guidelines.
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Bad Luv Events does not offer seance services as part of our event packages. However, if a client or guest chooses to conduct a seance at one of our events, we require notification both before and after the event for cleansing and respect purposes.
While seances are permitted at our events with prior notification, it's important to note that we do not actively encourage their use. Clients or guests engaging in seance activities do so at their own risk. We ensure that all of our props are thoroughly cleansed prior to their next use.
It is essential for clients or guests intending to conduct a seance during the event to inform Bad Luv Events beforehand. This allows us to take necessary precautions for cleansing and to ensure the safety and comfort of all attendees.
Explanation of Cleansing Process:
Our cleansing process involves the careful use of sacred herbs, such as sage, as well as incense and salt to purify the props and remove any negative or clingy energies. We take this process seriously to create a safe and positive atmosphere for all participants.Safety Tips: During seance activities, participants should exercise caution and be mindful of their surroundings. It's essential to stay safe, as you never know who might be on the other side of the door. Always remember to conclude the seance and bid farewell. It is also advisable to have salt, crosses, or holy water nearby for additional safety precautions.
Legal Disclaimer: Bad Luv Events does not accept liability for any incidents, accidents, or negative experiences resulting from seance activities. Clients and guests engage in seance activities at their own risk, and Bad Luv Events cannot be held responsible under any circumstances.
Prohibition of Illegal Activities: Seance activities conducted at Bad Luv Events must comply with all relevant laws and regulations. Any illegal activities or actions that contravene the law will not be tolerated and may result in immediate intervention or prohibition by Bad Luv Events staff.
Prohibition of Harmful Practices: Participants are forbidden from engaging in harmful or hazardous practices during seance activities. This includes actions that may cause physical or psychological harm to themselves or others.
Encouragement of Professional Guidance: Participants are encouraged to seek professional guidance or assistance if they have any concerns or experiences related to seance activities. Professional practitioners can offer valuable insights and support to ensure a safe and respectful experience.
Animal Welfare Policy: Bad Luv Events strictly prohibits sacrificial practices, including any form of animal cruelty. Any such activities will be reported to the authorities immediately. We are committed to upholding animal welfare standards and ensuring the safety and well-being of all living beings.
While we respect the beliefs and practices of our clients and guests, any subsequent experiences or occurrences resulting from seance activities are not the responsibility of Bad Luv Events.
Clients and guests engaging in seance activities are expected to adhere to all relevant laws, regulations, and guidelines. Bad Luv Events staff are not trained professionals; therefore, participants engage in seance activities at their own risk. Bad Luv Events will not be held accountable under any circumstances.
By choosing to participate in or conduct a seance at a Bad Luv Events function, clients and guests acknowledge and accept these policies and the associated risks involved.
Additionally, it's essential to obtain consent from all participants involved in seance activities. All participants must willingly agree to take part in such activities, ensuring a respectful and consensual environment.
For post-event support, we recommend booking a session with our trusted go to professionals - The Crow and Cauldron
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Contact Details:
Email: badluvevents@hotmail.com
Phone: 0439 705 286Privacy Policy:
At Bad Luv Events and Prop Hire, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
1. Collection of Information:
We collect personal information that you provide directly to us, such as your name, email address, phone number, and event details when you contact us or use our services.
2. Use of Information:
We use your personal information to:
- Provide and manage our services.
- Communicate with you regarding your bookings and enquiries.
- Improve our services and customer experience.
- Comply with legal obligations.
3. Disclosure of Information:
We do not share your personal information with third parties except as necessary to provide our services or as required by law.
4. Data Security:
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure.
5. Your Rights:
You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us using the details provided above.
6. Changes to this Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
7. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience on our website. These technologies help us understand how you use our services and improve their functionality. You can manage your cookie preferences through your browser settings.
8. Third-Party Services:
We use third-party services, such as payment processors and email marketing providers, to assist in delivering our services. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
9. Retention of Information:
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
10. International Data Transfers:
If we transfer your personal information outside Australia, we ensure that appropriate safeguards are in place to protect your privacy, in compliance with applicable data protection laws.
11. Children's Privacy:
Our services are not directed at individuals under the age of 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.
If you have any questions or concerns about our Privacy Policy, please contact us at badluvevents@hotmail.com or 0439 705 286.
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Contact Details:
Email: badluvevents@hotmail.com
Phone: 0439 705 286
Terms of Service:
1. Acceptance of Terms:
By booking and using the services of Bad Luv Events and Prop Hire, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Services Provided:
Bad Luv Events and Prop Hire offers event planning, prop hire, psychic services (including clairvoyant readings and spiritual tools), and cookie favours/sweet treats.
3. Booking and Payment:
All bookings must be made through the contact form on our website or via email. A deposit may be required to secure your booking. Full payment is due prior to the event or service date.
4. Cancellation and Refunds:
Cancellations must be made at least 48 hours before the scheduled service to qualify for a refund. Deposits are non-refundable. No refunds will be issued for cancellations made within 48 hours of the service.
5. Service Changes:
We reserve the right to modify or discontinue any service without prior notice. In the event of a significant change, we will notify you and offer a suitable alternative or a refund.
6. Liability:
Bad Luv Events and Prop Hire is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the service.
7. Privacy:
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we handle your personal information.
8. Client Responsibilities:
Clients are responsible for providing accurate information and ensuring that all necessary permissions and consents are obtained for the event. Clients must also inform us of any specific requirements or restrictions.
9. Conduct:
We expect all clients and their guests to conduct themselves in a respectful and appropriate manner during events and services. We reserve the right to terminate services without refund if inappropriate behaviour is exhibited.
10. Intellectual Property:
All materials provided by Bad Luv Events and Prop Hire, including content and images, are the intellectual property of Bad Luv Events and may not be used without permission.
11. Governing Law:
These Terms of Service are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Australia.
12. Force Majeure:
Bad Luv Events and Prop Hire is not liable for any failure to perform due to causes beyond our control, such as natural disasters, pandemics, or other acts of God.
13. Amendments:
We reserve the right to amend these Terms of Service at any time. Clients will be informed of any significant changes via email or a notice on our website.
14. Severability:
If any provision of these Terms of Service is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Entire Agreement:
These Terms of Service constitute the entire agreement between Bad Luv Events and Prop Hire and the client, superseding any prior agreements or understandings.
16. Incorporation of Third-Party Terms:
The terms and conditions of our partners, including The Psychics, The Crow and Cauldron, and Sugar Bow's Co, are hereby incorporated into these Terms of Service. By using our services, you agree to comply with the terms and conditions of these third-party providers, which are integrated into and form part of our overall terms and conditions.
If you have any questions or concerns about our Terms of Service, please contact us at badluvevents@hotmail.com or 0439 705 286.
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Contact Details:
Email: badluvevents@hotmail.com
Phone: 0439 705 286
Data Security Policy:
At Bad Luv Events and Prop Hire, we prioritise the security of your personal data. This Data Security Policy outlines our commitment to safeguarding your information and the measures we take to protect it.
1. Data Collection:
We collect personal information that you provide directly to us, such as your name, email address, phone number, and event details when you contact us or use our services.
2. Data Usage:
Your personal information is used to:
- Provide and manage our services.
- Communicate with you regarding your bookings and enquiries.
- Improve our services and customer experience.
- Comply with legal obligations.
3. Data Storage:
We store your personal information securely, using a combination of physical, technical, and administrative measures to protect against unauthorised access, use, or disclosure.
4. Access Control:
Access to your personal information is restricted to authorised personnel only. We ensure that those who have access to your data are trained on the importance of maintaining its confidentiality and integrity.
5. Data Transmission:
We use secure methods to transmit your personal information. All data transfers are encrypted to prevent interception by unauthorised parties.
6. Data Retention:
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Third-Party Services:
When we use third-party services, such as payment processors and email marketing providers, we ensure that they adhere to stringent data security practices to protect your personal information.
8. Breach Notification:
In the unlikely event of a data breach, we will notify you promptly and take all necessary steps to mitigate any potential harm.
9. Your Rights:
You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us using the details provided above.
10. Policy Updates:
We may update this Data Security Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
11. Booking Policy:
Bookings are accepted on a first-come, first-served basis. We do not accept hire bookings made less than 2 days (48 hours) prior to the event. Psychic event readings and cookie creation bookings must be made at least 5 days prior to the event to ensure availability and quality of service. We reserve the right to reject orders, bookings, or services at our discretion.
If you have any questions or concerns about our Data Security Policy, please contact us at badluvevents@hotmail.com or 0439 705 286.
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Contact Details:
Email: badluvevents@hotmail.com
Phone: 0439 705 286Refund Policy:
At Bad Luv Events and Prop Hire, we do not issue refunds. Instead, we offer rebookings or credits for future services.
1. No Refunds: We do not provide refunds for any bookings or services.
2. Rebookings: If you need to change your booking, we offer rebookings based on availability. The deposit originally given will be applied to the new booking. Please contact us as soon as possible to arrange a new date.
3. Non-Refundable Deposit Fees: All deposit fees are absolutely non-refundable. Please be certain before booking with us.
4. Credit for Future Services: In certain cases, we may provide a credit towards future services in place of a refund.
5. Changes and Cancellations: If you wish to change or cancel your booking, you must notify us at least 48 hours prior to the scheduled event for hire bookings, and at least 5 days prior for psychic event readings and cookie creation bookings. Failure to do so may result in forfeiture of your deposit and any payments made.
6. Service Availability: All services are subject to availability. We recommend booking well in advance to secure your preferred date and time. In the event that we are unable to fulfil your booking, we will offer you a rebooking or credit for future services.
7. Event Disruptions: Bad Luv Events and Prop Hire is not responsible for disruptions to events caused by unforeseen circumstances such as weather, venue issues, or other factors beyond our control. We will work with you to reschedule the event if necessary, but refunds will not be provided.
8. Client Responsibilities: Clients are responsible for providing accurate information and ensuring that all necessary permissions and consents are obtained for the event. Any changes to event details must be communicated to us as soon as possible.
9. Third-Party Services: If your event involves third-party services arranged through Bad Luv Events and Prop Hire, please note that their refund and cancellation policies may differ from ours. We are not responsible for third-party policies.
10. Force Majeure: Bad Luv Events and Prop Hire is not liable for any failure to perform due to causes beyond our control, such as natural disasters, pandemics, or other acts of God. In such cases, we will work with you to reschedule the event.
11. Amendments: We reserve the right to amend these Refund Policies at any time. Clients will be informed of any significant changes via email or a notice on our website.
12. Dispute Resolution: In the event of a dispute regarding bookings, payments, or services, we will work with you to resolve the issue amicably. If a resolution cannot be reached, the dispute will be subject to the laws and jurisdiction of Australia.
13. Contact Information for Refunds and Rebookings: To request a rebooking or credit, please contact us at badluvevents@hotmail.com or 0439 705 286. Provide your booking details and the reason for your request.
14. Non-Transferability: Credits or rebookings are non-transferable and can only be used by the original client for future events or services with Bad Luv Events and Prop Hire.
If you have any questions or concerns about our Refund Policy, please contact us at badluvevents@hotmail.com or 0439 705 286.
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Contact Details:
Email: badluvevents@hotmail.com
Phone: 0439 705 286All Service Statement:
At Bad Luv Events and Prop Hire, we are committed to providing exceptional service across all our offerings. This All Service Statement outlines our commitment and references the integrated policies of our partners.
1. Unified Policies: The terms and conditions, as well as policies, of The Psychics, The Crow and Cauldron, and Sugar Bows Co. are incorporated into and reflect upon the policies of Bad Luv Events and Prop Hire. All clients must acknowledge and adhere to these integrated policies when engaging our services.
2. Service Commitment: We strive to deliver high-quality services in event planning, prop hire, psychic readings, and cookie favours/sweet treats. Our commitment to excellence is supported by the unified policies of our partners.
3. Definitions: This statement applies to all services provided by Bad Luv Events and Prop Hire, including but not limited to event planning, prop hire, psychic services, and confectionery items.
4. Client Responsibilities: Clients are responsible for familiarising themselves with the integrated policies of The Psychics, The Crow and Cauldron, and Sugar Bows Co. Any failure to adhere to these policies may result in the termination of services without refund.
5. Policy Amendments: We reserve the right to amend our policies at any time. Clients will be informed of any significant changes via email or a notice on our website.
6. Communication: Clients will be notified of any updates or changes to policies through official communication channels, including email and website announcements.
7. Confidentiality: All shared client information between partners will be kept confidential and used solely for the purposes of delivering and improving services.
8. Feedback and Complaints: We welcome feedback and are committed to addressing any complaints promptly. Clients can submit feedback or complaints via email at badluvevents@hotmail.com or call us at 0439 705 286.
9. Dispute Resolution: In the event of a dispute regarding our services, we will work with you to resolve the issue in accordance with the integrated policies. Any unresolved disputes will be subject to the laws and jurisdiction of Australia.
By booking and using the services of Bad Luv Events and Prop Hire, you agree to be bound by this All Service Statement and the integrated policies of our partners.
If you have any questions or concerns, please contact us at badluvevents@hotmail.com or 0439 705 286.